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Understanding the Internet of Things : A Conceptualisation of Business-to- Thing (B2T) Interactions

Title data

Kees, Alexandra ; Oberländer, Anna Maria ; Röglinger, Maximilian ; Rosemann, Michael:
Understanding the Internet of Things : A Conceptualisation of Business-to- Thing (B2T) Interactions.
2015
Event: 23rd European Conference on Information Systems (ECIS) , 26.-29. May 2015 , Münster, Germany.
(Conference item: Conference , Paper )

Official URL: Volltext

Abstract in another language

The Internet of Things is widely regarded as one of the most disruptive technologies as it integrates Internet-enabled physical objects into the networked society and makes these objects increasingly autonomous partners in digitised value chains. After transforming internal processes and enhancing efficiency, the Internet of Things yields the potential to transform traditional business-to-customer interactions in a way previously not thought of. Remote patient monitoring, predictive maintenance, and automatic car repairare only some innovative examples. This paper contributes to the conceptualisation of the emerging business relationships based on such empowered smart things by proposing a series of core and advanced business-to-thing (B2T) interaction patterns. The core patterns named C2T-Only, B2T-Only, Customer-Centred, Business-Centred, Thing-Centred, and All-In B2T classify alternative interactions between businesses, customers, and smartthings,using the connected car as an ongoing case and Uber as an example to demonstrate how patters can be composed. The proposed patterns demonstrate the affordances of integrating smart things into the networked society and sensitise for the emergence ofB2T interactions.

Further data

Item Type: Conference item (Paper)
Refereed: Yes
Keywords: Business-to-Thing, B2T; Internet of Things; Digitisation; Composition of Patterns; Speech Act Theory; Interaction Patterns
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professorship Business Information Systems and Value Oriented Process Management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professorship Business Information Systems and Value Oriented Process Management > Professorship Business Information Systems and Value Oriented Process Management - Univ.-Prof. Dr. Maximilian Röglinger
Profile Fields
Profile Fields > Emerging Fields
Profile Fields > Emerging Fields > Innovation and Consumer Protection
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering
Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management
Faculties
Faculties > Faculty of Law, Business and Economics
Result of work at the UBT: Yes
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 05 Jun 2015 08:58
Last Modified: 19 Dec 2018 13:47
URI: https://eref.uni-bayreuth.de/id/eprint/14607