Titlebar

Export bibliographic data
Literature by the same author
plus on the publication server
plus at Google Scholar

 

A modification of the Service-Profit-Chain - the influence of identification and different dimensions of service quality

Title data

Horbel, Chris ; Woratschek, Herbert ; Popp, Bastian:
A modification of the Service-Profit-Chain - the influence of identification and different dimensions of service quality.
2009
Event: 17th Colloquium in Relationship Marketing (ICRM) , Maastricht, The Netherlands.
(Conference item: Conference , Speech )

Further data

Item Type: Conference item (Speech)
Refereed: Yes
Institutions of the University: Faculties
Faculties > Faculty of Law, Business and Economics
Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Lehrstuhl Betriebswirtschaftslehre VIII - Marketing und Dienstleistungsmanagement
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Lehrstuhl Betriebswirtschaftslehre VIII - Marketing und Dienstleistungsmanagement > Lehrstuhl Betriebswirtschaftslehre VIII - Marketing und Dienstleistungsmanagement - Univ.-Prof. Dr. Herbert Woratschek
Result of work at the UBT: Yes
DDC Subjects: 300 Social sciences > 330 Economics
Date Deposited: 26 Aug 2014 09:12
Last Modified: 06 Nov 2014 11:50
URI: https://eref.uni-bayreuth.de/id/eprint/2153