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"How are you doing?" - "Great" : Opening sequences in HIV consultations in Germany and Nigeria

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Groß, Alexandra ; Boluwaduro, Eniola:
"How are you doing?" - "Great" : Opening sequences in HIV consultations in Germany and Nigeria.
2017
Veranstaltung: 15th International Pragmatics Conference (IPrA) , 16.-21. Juli 2017 , Belfast/Nordirland.
(Veranstaltungsbeitrag: Kongress/Konferenz/Symposium/Tagung , Vortrag )

Abstract

The paper contributes to an understanding of openings in regularly occurring doctor/patients encounters with HIV positive patients within HIV specialized outpatients’ clinics in Germany (71 doctor/patient-talks) and Southwestern Nigeria (70 doctor/patient-talks). Medical Conversation Analysis research about doctor/patient- encounters in primary care has shown that the way physicians open the consultation affect the manner in which problems are presented (e. g. Heritage & Robinson, 2006; Spranz-Fogasy, 2005) and correlate with patients’ satisfaction with the encounter (e. g. Menz, et al., 2008). It was found that opening questions in doctor/patient- encounters in primary care provide for their overall goal: diagnosing and treating relatively new medical problems. This is contextualized by questions like “What is the problem?” (e. g. Robinson, 2006). Conversely, encounters between HIV positive patients and doctors take place irrespective of patients’ current well-being: The patients are advised to attend at regular intervals for routine assessments of their HIV status in both the Nigerian and German clinical context. Analyses of opening sequences show that the question on general well- being “Wie geht’s Ihnen?” (“How are you (doing)?”) is the most commonly used opening practice in German HIV consultations. Encounters in the Nigerian context also frequently feature “How are you?” questions such as a typical Yoruba expression “Bawo lara yin?” (“How is your body?” / “How are you?”). However, “How are you”- questions constitute about two third of doctors’ opening initiatives in the German context and one third in the Nigerian context.
Our presentation focuses on the interactional meaning of this opening practice. By scrutinizing the turn design of the opening question itself (in terms of intonational patterns and lexical variations) and analyzing its sequential consequences it will be shown that “How are you”-opening questions “do different things” in German vs. Nigerian HIV consultations. In German HIV consultations by using “How are you? ” - opening questions doctors predominantly orient to ‘routine reasons’ for the visit and construct a well visit (Heritage and Clayman, 2010), thereby contextualizing the medical goals of the antiretroviral treatment to enable patients to live a normal life in spite of their HIV infection: In their responses patients orient to doctor’s expectations of them feeling well, firstly by frequently highlighting an outstanding well-being. In responses in which patients present acute problems they secondly do so by designing them as dispreferred responses, using interactional strategies of foreshadowing and/or contrasting specific medical problems against the background of a good general well- being. In Nigerian HIV consultations both patients and doctors orient to ‘How are you?’ opening questions more in the sense of a phatic communion as constituted in mundane interactional greeting sequences. Patients’ positive responses to this opening question suggest that it is a preferred second pair part of a greeting sequence, which is supported by the finding that ‘How are you’ questions often acts as a precursor to the first topic slot, which initiates the start of the main business of the encounters. In contrast to the German data, ‘great’, ‘fine’ or ‘good’ responses from patients for instance, does not necessarily refer to a medically relevant state of well-being though it denotatively suggests so. Patients habitually report problems in proceeding sequences. And in contrast to German HIV consultations, d-p encounters in the Nigerian context are structured towards ‘problem purpose’ (Webb et al., 2013) consultations rather than for routine purposes.

Weitere Angaben

Publikationsform: Veranstaltungsbeitrag (Vortrag)
Begutachteter Beitrag: Nein
Institutionen der Universität: Fakultäten > Sprach- und Literaturwissenschaftliche Fakultät > Lehrstuhl Germanistische Linguistik > Lehrstuhl Germanistische Linguistik - Univ.-Prof. Dr. Karin Birkner
Fakultäten
Fakultäten > Sprach- und Literaturwissenschaftliche Fakultät
Fakultäten > Sprach- und Literaturwissenschaftliche Fakultät > Lehrstuhl Germanistische Linguistik
Titel an der UBT entstanden: Ja
Themengebiete aus DDC: 300 Sozialwissenschaften > 300 Sozialwissenschaften, Soziologie
400 Sprache > 400 Sprachwissenschaft
400 Sprache > 410 Linguistik
Eingestellt am: 24 Jul 2017 08:38
Letzte Änderung: 24 Jul 2017 08:38
URI: https://eref.uni-bayreuth.de/id/eprint/38743