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Who should be encouraged to word-of-mouth to establish relationships between old and new customers? A study of venturers and opinion leaders in the tourism industry

Title data

Woratschek, Herbert ; Horbel, Chris:
Who should be encouraged to word-of-mouth to establish relationships between old and new customers? A study of venturers and opinion leaders in the tourism industry.
2004
Event: 12th International Colloquium in Relationship Marketing , Hamilton, New Zealand.
(Conference item: Conference , Speech )

Further data

Item Type: Conference item (Speech)
Refereed: Yes
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Lehrstuhl Betriebswirtschaftslehre VIII - Marketing und Dienstleistungsmanagement > Lehrstuhl Betriebswirtschaftslehre VIII - Marketing und Dienstleistungsmanagement - Univ.-Prof. Dr. Herbert Woratschek
Faculties
Faculties > Faculty of Law, Business and Economics
Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Lehrstuhl Betriebswirtschaftslehre VIII - Marketing und Dienstleistungsmanagement
Result of work at the UBT: Yes
DDC Subjects: 300 Social sciences > 330 Economics
Date Deposited: 11 Dec 2014 09:20
Last Modified: 11 Dec 2014 09:20
URI: https://eref.uni-bayreuth.de/id/eprint/4800