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A Systematic Literature Review on Antecedents of Workarounds Related to Information Systems in Hospitals

Title data

Buck, Christoph ; Doctor, Eileen ; Eymann, Torsten ; Simoes, Eduardo J.:
A Systematic Literature Review on Antecedents of Workarounds Related to Information Systems in Hospitals.
In: Proceedings der 15. Internationalen Tagung Wirtschaftsinformatik 2020. - Berlin : GITO , 2020 . - pp. 664-679
DOI: https://doi.org/10.30844/wi_2020_f7-buck

Official URL: Volltext

Abstract in another language

The use of digital technology in the healthcare sector, and in hospitals in particular, has an impact on daily routine and on the quality of patient care. In dynamic organizations like hospitals, where urgent needs have to be met, employees develop workarounds for different reasons, which in turn can have a negative impact on the quality of patient care. While the existing literature focuses mainly on the consequences of IT mismatch to work practices in hospitals and classifications thereof, a holistic understanding of the underlying reasons for workers’ deviating behavior is missing. This article begins to close this research gap with a systematic literature review on antecedents of workarounds. The structured analysis provides a valuable contribution for both research and practice, as measuring root causes for behavior enables organizations to understand and develop control mechanisms.

Further data

Item Type: Article in a book
Refereed: Yes
Keywords: Systematic Literature Review; Workarounds; Hospital; Information Systems; Healthcare System
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration VII - Information Systems Management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration VII - Information Systems Management > Chair Business Administration VII - Information Systems Management - Univ.-Prof. Dr. Torsten Eymann
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management
Faculties
Faculties > Faculty of Law, Business and Economics
Result of work at the UBT: Yes
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 24 Mar 2020 09:16
Last Modified: 18 May 2020 07:27
URI: https://eref.uni-bayreuth.de/id/eprint/54651