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Development and Validation of a Model for Assessing the Success of Employee Portals

Title data

Urbach, Nils ; Smolnik, Stefan ; Riempp, Gerold:
Development and Validation of a Model for Assessing the Success of Employee Portals.
2009
Event: 17th European Conference on Information Systems (ECIS) , 8.-10. Juni 2009 , Verona, Italy.
(Conference item: Conference , Paper )

Official URL: Volltext

Abstract in another language

Many companies utilize employee portals to improve information exchange and communication between their employees as well as to better support business processes. Owing to limited IT budgets and the need to justify portal investments, assessing employee portal benefits is important. In this article, we propose a model for measuring employee portal success on the basis of the De Lone and McLean IS Success Model as well as an extensive review of employee portal success measurement literature. The resulting model is put forward as the foundation for future empirical work in this area. A card-sorting and item-ranking approach as well as a survey trial is conducted in order to validate the survey instrument. Methods of classical test theory are proposed for the further validation of the survey instrument and the assessment of the measurement model.

Further data

Item Type: Conference item (Paper)
Refereed: Yes
Keywords: Employee Portals; Business-to-Employee; IS Success; IS Effectiveness
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professorship Business Information Systems and strategic IT management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professorship Business Information Systems and strategic IT management > Professorship Business Informations Systems and strategic IT management - Univ.-Prof. Dr. Nils Urbach
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering
Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management
Faculties
Faculties > Faculty of Law, Business and Economics
Result of work at the UBT: No
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 08 Apr 2015 06:31
Last Modified: 08 Apr 2015 06:31
URI: https://eref.uni-bayreuth.de/id/eprint/8078