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Comprehensive Business Process Management through Observation and Navigation

Title data

Schönig, Stefan ; Zeising, Michael ; Jablonski, Stefan:
Comprehensive Business Process Management through Observation and Navigation.
In: Grabis, Janis (ed.): PoEM Short Papers 2013 : short paper proceedings of the 6th IFIP WG 8.1 Working Conference on the Practice of Enterprise Modeling. - Aachen , 2013 . - pp. 59-69 . - (CEUR Workshop Proceedings ; 1023 )

Abstract in another language

Most real-world business processes involve a combination of both well-defined and previously modelled as well as unforeseen and therefor unmodelled scenari-os. The goal of comprehensive process management should be to cover all actual-ly performed processes by accurate models so that they may be fully supported by IT systems. Unmodelled processes can be observed by the Process Observa-tion system which generates models reflecting the recorded behaviour. Modelled processes may be of different natures: while so-called “automation” processes in-volve little human participation and mainly orchestrate services and applications, so-called “knowledge-intensive” processes are based on human expert participa-tion. Both types of models may be enacted by the Process Navigation system. This contribution introduces the integration of both systems which leads to an approach for supporting the full range from unmodelled processes to both auto-mation and knowledge-intensive processes as well as the transition from unmod-elled to modelled processes.

Further data

Item Type: Article in a book
Refereed: Yes
Keywords: business processes; workflow; process observation; declarative process modelling; process mining
Institutions of the University: Faculties > Faculty of Mathematics, Physics und Computer Science > Department of Computer Science > Chair Applied Computer Science IV > Chair Applied Computer Science IV - Univ.-Prof. Dr.-Ing. Stefan Jablonski
Faculties
Faculties > Faculty of Mathematics, Physics und Computer Science
Faculties > Faculty of Mathematics, Physics und Computer Science > Department of Computer Science
Faculties > Faculty of Mathematics, Physics und Computer Science > Department of Computer Science > Chair Applied Computer Science IV
Result of work at the UBT: Yes
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
Date Deposited: 07 Dec 2017 09:27
Last Modified: 06 Jun 2019 09:08
URI: https://eref.uni-bayreuth.de/id/eprint/34117