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A Navigation Metaphor to Support Mobile Workflow Systems

Title data

Cardoso, Jorge ; Jablonski, Stefan ; Volz, Bernhard:
A Navigation Metaphor to Support Mobile Workflow Systems.
In: Lohmann, Niels ; Song, Minseok ; Wohed, Petia (ed.): Business Process Management Workshops. - Cham : Springer , 2014 . - pp. 537-548 . - (Lecture Notes in Business Information Processing ; 171 )
ISBN 978-3-319-06256-3
DOI: https://doi.org/10.1007/978-3-319-06257-0_43

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Abstract in another language

Mobile devices have enabled the development of a new breed of enterprise solutions. Oracle, SAP, IBM, and others are offering mobile clients (e.g. ERP, BI, CRM) for iPhone and Android devices. Nonetheless, in the field of workflow management systems (WfMS) the progresses do not support well mobile workers. In this paper we explore how metaphors can be used to drive the development of mobile workflow systems. Our approach relies on the use of the TomTom metaphor to establish an isomorphism between car navigation systems and WfMS. Based on the isomorphism, we used the Technology Acceptance Model (TAM) to provide a first validation of the approach. The positive results led us to implement an early prototype to be used as a proof of concept and to identify important requirements such as context information.

Further data

Item Type: Article in a book
Refereed: Yes
Keywords: Metaphors; Workflow management; Navigation systems; Mobile workers; Process models
Institutions of the University: Faculties > Faculty of Mathematics, Physics und Computer Science > Department of Computer Science > Chair Applied Computer Science IV > Chair Applied Computer Science IV - Univ.-Prof. Dr.-Ing. Stefan Jablonski
Faculties
Faculties > Faculty of Mathematics, Physics und Computer Science
Faculties > Faculty of Mathematics, Physics und Computer Science > Department of Computer Science
Faculties > Faculty of Mathematics, Physics und Computer Science > Department of Computer Science > Chair Applied Computer Science IV
Result of work at the UBT: Yes
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
Date Deposited: 24 Nov 2016 13:26
Last Modified: 24 Nov 2016 13:26
URI: https://eref.uni-bayreuth.de/id/eprint/34121