How to evaluate public displays

Titelangaben

Alt, Florian ; Schneegaß, Stefan ; Memarovic, Nemanja ; Schmidt, Albrecht ; Müller, Jörg:
How to evaluate public displays.
In: Proceedings of the 2012 International Symposium on Pervasive Displays. - New York : ACM , 2012 . - No. 17
ISBN 978-1-4503-1414-5
DOI: https://doi.org/10.1145/2307798.2307815

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Abstract

After years in the lab, interactive public displays are finding their way into public spaces, shop windows, and public institutions. They are equipped with a multitude of sensors as well as (multi-) touch surfaces allowing not only the audience to be sensed, but also their effectiveness to be measured. The lack of generally accepted design guidelines for public displays and the fact that there are many different objectives (e.g., increasing attention, optimizing interaction times, finding the best interaction technique) make it a challenging task to pick the most suitable evaluation method. Based on a literature survey and our own experiences, this paper provides an overview of study types, paradigms, and methods for evaluation both in the lab and in the real world. Following a discussion of design challenges, we provide a set of guidelines for researchers and practitioners alike to be applied when evaluating public displays.