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Fichtner, Myriel ; Fichtner, Urs A. ; Jablonski, Stefan:
An Experimental Study of Intuitive Representations of Process Task Annotations.
In: Sellami, Mohamed ; Ceravolo, Paolo ; Reijers, Hajo A. ; Gaaloul, Walid ; Panetto, Hervé
(Hrsg.):
Cooperative Information Systems : CoopIS 2022, Proceedings. -
Cham
: Springer
,
2022
. - S. 311-321
. - (Lecture Notes in Computer Science
; 13591
)
ISBN 978-3-031-17834-4
DOI: https://doi.org/10.1007/978-3-031-17834-4_19
Abstract
Business process modeling languages support enterprises in visualizing workflows in a graphical representation. Many studies provide recommendations about which modeling language to choose and how to represent models in terms of usability. However, there is no support in how to present detailed instructions regarding the execution of process tasks. We denote such instructions as task annotations which have to be considered during process execution to ensure process success. Integrating this information in an understandable way into process models is challenging and has not been sufficiently researched. This paper describes a novel study to address how task annotations can be presented in process models intuitively. In an experimental setup, we compare different representation formats for different task settings and evaluate them regarding the aspects effectiveness, mental efficiency and satisfaction. We found empirical support that image- and diagram-based representations are intuitively comprehensible across all task settings regardless of the user’s level of experience or education. Furthermore, we could statistically prove inferiority of textual task annotations.
Weitere Angaben
| Publikationsform: | Aufsatz in einem Buch |
|---|---|
| Begutachteter Beitrag: | Ja |
| Keywords: | Business process modeling; Intuitiveness; Process model comprehensibility; Understandability; Task representation formats |
| Institutionen der Universität: | Fakultäten > Fakultät für Mathematik, Physik und Informatik > Institut für Informatik > Lehrstuhl Angewandte Informatik IV > Lehrstuhl Angewandte Informatik IV - Univ.-Prof. Dr.-Ing. Stefan Jablonski Fakultäten Fakultäten > Fakultät für Mathematik, Physik und Informatik Fakultäten > Fakultät für Mathematik, Physik und Informatik > Institut für Informatik Fakultäten > Fakultät für Mathematik, Physik und Informatik > Institut für Informatik > Lehrstuhl Angewandte Informatik IV |
| Titel an der UBT entstanden: | Ja |
| Themengebiete aus DDC: | 000 Informatik,Informationswissenschaft, allgemeine Werke > 004 Informatik |
| Eingestellt am: | 28 Sep 2022 08:37 |
| Letzte Änderung: | 28 Sep 2022 08:37 |
| URI: | https://eref.uni-bayreuth.de/id/eprint/72182 |