Zeitschrift: Journal of Quality Assurance in Hospitality and Tourism

B

Bouncken, Ricarda B.:
Knowledge Management for Quality Improvements in Hotels.
In: Journal of Quality Assurance in Hospitality and Tourism. Bd. 3 (2002) Heft 3/4 . - S. 25-59.
ISSN 1528-0098
DOI: https://doi.org/10.1300/J162v03n03_03

Bouncken, Ricarda B.:
The effect of trust on quality in the culturally diverse tourism industry.
In: Journal of Quality Assurance in Hospitality and Tourism. Bd. 1 (2000) Heft 3 . - S. 85-104.
ISSN 1528-0098