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ProcessPageRank : A Network-based Approach to Process Prioritization Decisions

Title data

Lehnert, Martin ; Seyfried, Johannes ; Siegert, Maximilian ; Röglinger, Maximilian:
ProcessPageRank : A Network-based Approach to Process Prioritization Decisions.
2015
Event: 23rd European Conference on Information Systems (ECIS) , 26.-29.05.2015 , Münster, Germany.
(Conference item: Conference , Paper )

Official URL: Volltext

Abstract in another language

Deciding which business processes to improve first is a challenge most corporate decision-makers face. The literature offers many approaches, techniques, and tools that support such process prioritization decisions. Despite the broad knowledge about measuring the performance of individual processes and determining related need for improvement, the interconnectedness of processes has not been considered in process prioritization decisions yet. So far, the interconnectedness of business processes is captured for descriptive purposes only, for example in business process architectures. This drawback systematically biases process prioritization decisions. As a first step to address this gap, we propose the Process-PageRank (PPR), an algorithm based on the Google PageRank that ranks processes according to their network-adjusted need for improvement. The PPR is grounded in the literature related to process improvement, process performance measurement, and network analysis. For demonstration purposes, we created a software prototype and applied the PPR to five process network archetypes to illustrate how the interconnectedness of business processes affects process prioritization decisions.

Further data

Item Type: Conference item (Paper)
Refereed: Yes
Keywords: Business Process Decision-Making; Business Process Architecture; Decision Support; PageRank; Business Process Improvement; Business Process Prioritization
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professorship Business Information Systems and Value Oriented Process Management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professorship Business Information Systems and Value Oriented Process Management > Professorship Business Information Systems and Value Oriented Process Management - Univ.-Prof. Dr. Maximilian Röglinger
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering
Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management
Faculties
Faculties > Faculty of Law, Business and Economics
Result of work at the UBT: Yes
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 05 Jun 2015 09:05
Last Modified: 12 Mar 2019 14:59
URI: https://eref.uni-bayreuth.de/id/eprint/14609