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Cognitive Computing: What's in for Business Process Management? : An Exploration of Use Case Ideas

Title data

Röglinger, Maximilian ; Seyfried, Johannes ; Stelzl, Simon ; zur Mühlen, Michael:
Cognitive Computing: What's in for Business Process Management? : An Exploration of Use Case Ideas.
2017
Event: 1st Workshop on Cognitive Business Process Management at the 15th International Conference on Business Process Management (BPM) , 11. Sept. 2017 , Barcelona, Spain.
(Conference item: Conference , Paper )

Official URL: Volltext

Abstract in another language

Cognitive Computing promises to fundamentally transform corporate information processing and problem solving. Building on latest advances in cognitive, data, and computer science, Cognitive Computing aims to deliver autonomous reasoning and continuous learning under consideration of contextual insights and the natural interaction of humans and machines. Cognitive Computing is expected to offer significant application opportunities for business process management (BPM). While first studies have investigated the potential impact of Cognitive Computing on BPM, the intersection between both disciplines remains largely unexplored. In particular, little work has been done on identifying Cognitive BPM use cases. To address this gap, we develop an analysis framework that aims to assist researchers and practitioners in the development of Cognitive BPM use case ideas. This framework combines the most significant problem classes addressed by Cognitive Computing with central activities of the BPM lifecycle. We also used the framework as foundation of explorative workshops and report on the most interesting cognitive BPM use cases ideas we discovered.

Further data

Item Type: Conference item (Paper)
Refereed: Yes
Keywords: Cognitive Computing; Business Process Management; Cognitive BPM; Use Cases
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professorship Business Information Systems and Value Oriented Process Management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professorship Business Information Systems and Value Oriented Process Management > Professorship Business Information Systems and Value Oriented Process Management - Univ.-Prof. Dr. Maximilian Röglinger
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering
Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management
Faculties
Faculties > Faculty of Law, Business and Economics
Result of work at the UBT: Yes
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 14 Aug 2017 09:59
Last Modified: 12 Mar 2019 14:44
URI: https://eref.uni-bayreuth.de/id/eprint/39101