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Cross-Organizational Workflow Management Using Blockchain Technology : Towards Applicability, Auditability, and Automation

Title data

Fridgen, Gilbert ; Radszuwill, Sven ; Urbach, Nils ; Utz, Lena:
Cross-Organizational Workflow Management Using Blockchain Technology : Towards Applicability, Auditability, and Automation.
In: Proceedings of the 51st Hawaii International Conference on System Sciences (HICCS 2018). Volume 2. - Red Hook, NY : Curran Associates, Inc. , 2018 . - pp. 1147-1156
ISBN 978-1-5108-5655-4

Official URL: Volltext

Abstract in another language

Bringing Blockchain technology and business process management together, we follow the Design Science Research approach and design, implement, and evaluate a Blockchain prototype for cross-organizational workflow management together with a German bank. For the use case of a documentary letter of credit we describe the status quo of the process, identify areas of improvement, implement a Blockchain solution, and compare both workflows. The prototype illustrates that the process, as of today paper-based and with high manual effort, can be significantly improved. Our research reveals that a tamper-proof process history for improved auditability, automation of manual process steps and the decentralized nature of the system can be major advantages of a Blockchain solution for cross-organizational workflow management. Further, our research provides insights how Blockchain technology can be used for business process management in general.

Further data

Item Type: Article in a book
Refereed: Yes
Keywords: Blockchain; Workflow Management; Business Process Management; Auditability
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professor Information Systems and Digital Energy Management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Former Professors > Professor Information Systems and Sustainable IT Management - Univ.-Prof. Dr. Gilbert Fridgen
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professor Information Systems Management and Strategic IT Management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Former Professors > Professor Information Systems Management and Strategic IT Management - Univ.-Prof. Dr. Nils Urbach
Profile Fields > Emerging Fields > Innovation and Consumer Protection
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering
Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management
Faculties
Faculties > Faculty of Law, Business and Economics
Profile Fields
Profile Fields > Emerging Fields
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Former Professors
Result of work at the UBT: Yes
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 06 Oct 2017 10:11
Last Modified: 08 Apr 2022 06:04
URI: https://eref.uni-bayreuth.de/id/eprint/39830