Titlebar

Export bibliographic data
Literature by the same author
plus on the publication server
plus at Google Scholar

 

Conceptualizing Business-to-Thing Interactions : A Sociomaterial Perspective on the Internet of Things

Title data

Oberländer, Anna Maria ; Röglinger, Maximilian ; Rosemann, Michael ; Kees, Alexandra:
Conceptualizing Business-to-Thing Interactions : A Sociomaterial Perspective on the Internet of Things.
In: European Journal of Information Systems. Vol. 27 (2018) Issue 4 . - pp. 486-502.
ISSN 1476-9344
DOI: https://doi.org/10.1080/0960085X.2017.1387714

Official URL: Volltext

Project information

Project title:
Project's official titleProject's id
Projektgruppe WI DigitalisierungNo information

Abstract in another language

The Internet of Things (IoT) is recognized as one of the most disruptive technologies in the market as it integrates physical objects into the networked society. As such, the IoT also transforms established business-to-customer interactions. Remote patient monitoring, predictive maintenance, and automatic car repair are examples of evolving business-to-thing (B2T) interactions. However, the IoT is hardly covered by theoretical investigations. To complement the predominant technical and engineering focus of IoT research, we developed and evaluated a taxonomy of B2T interaction patterns. Thereby, we built on sociomateriality as justificatory knowledge. We demonstrated the taxonomy’s applicability and usefulness based on simple and complex real-life objects (i.e. Nest, RelayRides, and Uber). Our taxonomy contributes to the descriptive knowledge on the IoT as it enables the classification of B2T interactions and facilitates sense-making as well as theoryled design. When combining weak and strong ociomateriality, we found that the IoT enables and requires a new perspective on material agency by considering smart things as independent actors.

Further data

Item Type: Article in a journal
Refereed: Yes
Keywords: Business-to-Thing; B2T; Internet of Things; Sociomateriality; Interaction Patterns; Taxonomy
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professorship Business Information Systems and Value Oriented Process Management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professorship Business Information Systems and Value Oriented Process Management > Professorship Business Information Systems and Value Oriented Process Management - Univ.-Prof. Dr. Maximilian Röglinger
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering
Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management
Faculties
Faculties > Faculty of Law, Business and Economics
Result of work at the UBT: Yes
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 17 Oct 2017 07:40
Last Modified: 28 Jun 2018 05:52
URI: https://eref.uni-bayreuth.de/id/eprint/40060