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Real-World Impact of Information Systems : The Effect of Seemingly Small Design Choices

Title data

Ableitner, Liliane ; Fridgen, Gilbert ; Hosseini, Sabiölla ; Schöb, Samuel ; Staake, Thorsten ; Tiefenbeck, Verena:
Real-World Impact of Information Systems : The Effect of Seemingly Small Design Choices.
2017
Event: Workshop on Information Technologies and Systems (WITS) , 14.-15. Dezember 2017 , Seoul, Südkorea.
(Conference item: Workshop , Speech )

Official URL: Volltext

Project information

Project title:
Project's official titleProject's id
Projektgruppe WI DigitalisierungNo information

Abstract in another language

Information system (IS) have not only become indispensable in professional contexts, but can also serve as a platform for data-based interventions targeting issues for humanity. Providing individuals with concrete feedback on their current behavior has been shown to foster sustainable behavior. So far, research on the real-world impact and nderlying mechanisms of such IS-enabled interventions is scarce. In a randomized controlled field experiment with 1,423 participants, we systematically test the effect of different intervention strategies regarding their impact on energy consumption and user experience. We find a onservation effect of over 18% for the best treatment. In particular, the results suggest that small, seemingly harmless variations of IS design choices regarding numerical, normative, or emotional feedback can considerably affect behavioral outcomes (energy use). Potential explanations of observed behavior are given based on theories from psychology. The study delivers design implications for innovative IS artifacts that highlight the importance and necessity of taking cognitive processes into account.

Further data

Item Type: Conference item (Speech)
Refereed: Yes
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professorship Business Informations Systems and sustainable IT management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professorship Business Informations Systems and sustainable IT management > Professorship Business Informations Systems and sustainable IT management- Univ.-Prof. Dr. Gilbert Fridgen
Profile Fields > Emerging Fields > Innovation and Consumer Protection
Profile Fields > Emerging Fields > Energy Research and Energy Technology
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering
Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management
Faculties
Faculties > Faculty of Law, Business and Economics
Profile Fields
Profile Fields > Emerging Fields
Result of work at the UBT: Yes
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 19 Oct 2017 06:18
Last Modified: 07 Mar 2018 11:14
URI: https://eref.uni-bayreuth.de/id/eprint/40080