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Decoupling, Information Technology, and the Tradeoff between Organizational Reliability and Organizational Agility

Title data

Keller, Robert ; Ollig, Philipp ; Fridgen, Gilbert:
Decoupling, Information Technology, and the Tradeoff between Organizational Reliability and Organizational Agility.
In: Proceedings of the 27th European Conference on Information Systems (ECIS). - Uppsala, Sweden , 2019
ISBN 978-1-73363-250-8

Official URL: Volltext

Abstract in another language

Information technology (IT) units within organizations pursue both organizational reliability and agility goals. Reliability ensures the stability and business continuity of organizations, whereas agility helps to detect and exploit market opportunities. In our research, we study projects in 19 organizations and unravel the relationship between agility and reliability. We observe that in certain cases reliability can undermine agility and vice versa. Global rules, routines, and procedures can hinder organizational agility whereas responding creatively for agility can locally undermine global organizational reliability. Further, we find that organizations often use decoupling to deal with this trade-off. Although decoupling enables them to be agile and reliable at the same time, it risks undermining both capabilities in the future, by encouraging the accumulation of technical debt. We find indications of how technical debt limits opportunities to creatively respond and can increase vulnerabilities.

Further data

Item Type: Article in a book
Refereed: Yes
Keywords: Organizational Agility; Organizational Reliability; Decoupling; Technical Debt
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professor Information Systems and Digital Energy Management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Former Professors > Professor Information Systems and Sustainable IT Management - Univ.-Prof. Dr. Gilbert Fridgen
Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering
Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management
Faculties
Faculties > Faculty of Law, Business and Economics
Research Institutions
Research Institutions > Affiliated Institutes
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Former Professors
Result of work at the UBT: Yes
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 23 Apr 2019 08:25
Last Modified: 31 May 2022 06:03
URI: https://eref.uni-bayreuth.de/id/eprint/48703