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Process Meets Project Prioritization : A Decision Model for Developing Process Improvement Roadmaps

Title data

Bitomsky, Laura ; Huhn, Johannes ; Kratsch, Wolfgang ; Röglinger, Maximilian:
Process Meets Project Prioritization : A Decision Model for Developing Process Improvement Roadmaps.
2019
Event: 27th European Conference on Information Systems (ECIS) , 08.-14.06.2019 , Stockholm and Uppsala, Sweden.
(Conference item: Conference , Speech )

Official URL: Volltext

Abstract in another language

Improving business processes is a key success factor for organizations and, at the same time, a major challenge for decision makers. For process improvement to be successful, effective prioritization is essential. Despite the existence of approaches for the prioritization of process improvement projects or business processes, prescriptive research at the intersection of both research streams is missing. Existing approaches do not simultaneously prioritize business processes and improvement projects. Hence, scarce corporate funds may be misallocated. To address this research gap, we propose the PMP2, an economic decision model that assists organizations in the identification of business process improvement (BPI) roadmaps. Based on stochastic processes and simulation, the decision model maps different improvement projects to individual business processes within a process network. Thereby, it caters for process dependencies and basic interactions among projects. Drawing from the principles of value-based management, the decision model determines the process improvement roadmap with the highest contribution to the long-term firm value. To evaluate the PMP2, we instantiated it as a software prototype and performed different scenario analyses based on synthetic data. The results highlight the importance of prioritizing business processes and improvement projects in an integrated manner.

Further data

Item Type: Conference item (Speech)
Refereed: Yes
Keywords: Business Process Management; Business Process Improvement; Process Prioritization; Process Dependencies; Network Analysis
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professorship Business Information Systems and Value Oriented Process Management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professorship Business Information Systems and Value Oriented Process Management > Professorship Business Information Systems and Value Oriented Process Management - Univ.-Prof. Dr. Maximilian Röglinger
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering
Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management
Faculties
Faculties > Faculty of Law, Business and Economics
Result of work at the UBT: Yes
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 20 May 2019 12:24
Last Modified: 24 May 2019 05:48
URI: https://eref.uni-bayreuth.de/id/eprint/49015