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Becoming a Product-Service System Provider : A Maturity Model for Manufacturers

Title data

Häckel, Björn ; Huber, Rocco ; Stahl, Bastian ; Stöter, Maximilian:
Becoming a Product-Service System Provider : A Maturity Model for Manufacturers.
2021
Event: 16. Internationale Tagung Wirtschaftsinformatik , 09.-11.03.2021 , Duisburg/Essen, Deutschland.
(Conference item: Conference , Paper )

Project information

Project title:
Project's official titleProject's id
Projektgruppe Projektgruppe WI IT-gestütztes FinanzmanagementNo information

Abstract in another language

For the manufacturing industry, exploiting the opportunities of digital transformation often implies the strategic development from being a manufacturer of pure physical products to one providing Product-Service Systems (PSS). In literature, PSS can be distinguished in different types, which differ substantially in their configuration of the underlying business model. However, since distinct PSS types require different organizational capabilities, the transformation toward a PSS provider is a challenge for managers. To provide guidance, scientific and professional literature mostly focuses on selected aspects. Though, a holistic consideration of relevant capabilities for the respective PSS type remains untapped. Against this backdrop, we developed a PSS Maturity Model (PSSMM) to guide organizations in developing appropriate capabilities. To provide an integrated view, the PSSMM refers to 5 focus areas, 20 capability dimensions, and associated capabilities. To develop and evaluate our model, we used the well-known approach of Becker et al.

Further data

Item Type: Conference item (Paper)
Refereed: Yes
Keywords: Product-Service Systems; Maturity Model; Industry; Digital Transformation
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XVII - Information Systems and Value-Based Business Process Management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XVII - Information Systems and Value-Based Business Process Management > Chair Information Systems and Value-Based Business Process Management - Univ.-Prof. Dr. Maximilian Röglinger
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering
Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management
Faculties
Faculties > Faculty of Law, Business and Economics
Result of work at the UBT: No
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 08 Jan 2021 10:42
Last Modified: 12 Jan 2021 08:40
URI: https://eref.uni-bayreuth.de/id/eprint/61480