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Huber, Rocco ; Oberländer, Anna Maria ; Faisst, Ulrich ; Röglinger, Maximilian:
Disentangling Capabilities for Industry 4.0 : An Information Systems Capability Perspective.
In: Information Systems Frontiers.
(2 April 2022)
.
ISSN 1572-9419
DOI: https://doi.org/10.1007/s10796-022-10260-x
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Abstract
Digital technologies revolutionise the manufacturing industry by connecting the physical and digital worlds. The resulting paradigm shift, referred to as Industry 4.0, impacts manufacturing processes and business mod-els. While the ‘why’ and ‘what’ of Industry 4.0 have been extensively researched, the ‘how’ remains poorly understood. Manufacturers struggle with exploiting Industry 4.0’s full potential as a holistic understanding of required Information Systems (IS) capabilities is missing. To foster such understanding, we present a holistic IS capability framework for Industry 4.0, including primary and support capabilities. After developing the framework based on a structured literature review, we refined and evaluated it with ten Industry 4.0 experts from research and practice. We demonstrated its use with a German machinery manufacturer. In sum, we con-tribute to understanding and analysing IS capabilities for Industry 4.0. Our work serves as a foundation for further theorising on Industry 4.0 and for deriving theory-led design recommendations for manufacturers.