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Individuals' Concerns Associated With Digital Healthcare : Professionals' and Patients' Hindrances to Adopt Digital Healthcare Services

Title data

Blaß, Marlene ; Gimpel, Henner ; Regal, Christian ; Waldmann, Daniela:
Individuals' Concerns Associated With Digital Healthcare : Professionals' and Patients' Hindrances to Adopt Digital Healthcare Services.
In: Proceedings of the 30th European Conference on Information Systems (ECIS). - Timișoara, Romania , 2022

Official URL: Volltext

Project information

Project title:
Project's official titleProject's id
Projektgruppe WI Digital LifeNo information

Abstract in another language

Healthcare systems are facing enormous changes as digital technologies find their way to address current challenges. To foster acceptance of digital healthcare services in the future and support the digital transformation of healthcare, it is crucial to understand and overcome individuals’ concerns associated with the adoption of digital technologies. This paper presents eleven concerns structured along four categories deduced from an in-depth interview study with 26 healthcare professionals and patients. Further, we mapped these individual concerns as exogenous mechanisms on the well-established Unified Theory of Acceptance and Use of Technologies (UTAUT) and discuss general implications for digital technology adoption in healthcare. Our paper is a first step towards addressing relevant concerns and can be used – either ex-ante or ex-post – to anticipate, explain, or evaluate problems with the adoption of digital healthcare services.

Further data

Item Type: Article in a book
Refereed: Yes
Keywords: Digital Healthcare Service; Technology Adoption; Adoption Behavior
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XVII - Information Systems and Value-Based Business Process Management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XVII - Information Systems and Value-Based Business Process Management > Chair Information Systems and Value-Based Business Process Management - Univ.-Prof. Dr. Maximilian Röglinger
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering
Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management
Faculties
Faculties > Faculty of Law, Business and Economics
Result of work at the UBT: Yes
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 24 May 2022 07:44
Last Modified: 12 Jul 2022 06:38
URI: https://eref.uni-bayreuth.de/id/eprint/69693