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Shedding Light on the Impact Dimension of Information Systems Success : A Synthesis of the Literature

Title data

Herbst, Andrea ; Urbach, Nils ; Riempp, Gerold:
Shedding Light on the Impact Dimension of Information Systems Success : A Synthesis of the Literature.
In: Sprague, Ralph H. (ed.): Proceedings of the 47th Annual Hawaii International Conference on System Sciences (HICSS 2014). Volume 5. - Piscataway, NJ : IEEE , 2014 . - pp. 3635-3644
ISBN 978-1-4799-2505-6

Official URL: Volltext

Abstract in another language

There is little consensus among researchers and practitioners on how best to measure IS impact and on what level to assess this impact. Although various dimensions of IS impact, such as individual impact and organizational impact, have been proposed, the number and type of IS impact’s dimensions and how these dimensions can be measured remain unclear. This paper contributes to IS research by synthesizing and extending the knowledge on the evaluation of IS success. In particular, the goal of this research is to synthesize IS success literature in order to identify potential IS impact dimensions and measures suitable to operationalize them. Based on our observations from the literature, we propose a comprehensive IS Success Impact Framework (ISIF) that can serve as a conceptualization for both dimensions of IS impact and possible evaluation perspectives as well as a measurement instrument.

Further data

Item Type: Article in a book
Refereed: Yes
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professor Information Systems Management and Strategic IT Management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Former Professors > Professor Information Systems Management and Strategic IT Management - Univ.-Prof. Dr. Nils Urbach
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering
Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management
Faculties
Faculties > Faculty of Law, Business and Economics
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Former Professors
Result of work at the UBT: No
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 02 Apr 2015 06:03
Last Modified: 11 Apr 2022 09:14
URI: https://eref.uni-bayreuth.de/id/eprint/7947