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The Updated DeLone and McLean Model of Information Systems Success

Title data

Urbach, Nils ; Müller, Benjamin:
The Updated DeLone and McLean Model of Information Systems Success.
In: Dwivedi, Yogesh K. ; Wade, Michael R. ; Schneeberger, Scott L. (ed.): Information Systems Theory. - New York, NY : Springer Science+Business Media , 2011 . - (Integrated Series in Information Systems ; 28 )
ISBN 978-1-4419-6108-2
DOI: https://doi.org/10.1007/978-1-4419-6108-2_1

Abstract in another language

In order to provide a general and comprehensive definition of information systems (IS) success that covers different evaluation perspectives, DeLone and McLean reviewed the existing definitions of IS success and their corresponding ­measures, and classified them into six major categories. Thus, they created a multidimensional measuring model with interdependencies between the different success categories (DeLone and McLean 1992). Motivated by DeLone and McLean’s call for further development and validation of their model, many researchers have attempted to extend or respecify the original model. Ten years after the publication of their first model and based on the evaluation of the many contributions to it, DeLone and McLean proposed an updated IS Success Model (DeLone and McLean 2003). This chapter gives an overview of the current state of research on the IS Success Model. Thereby, it offers a concise entry point to the theory’s background and its application, which might be specifically beneficial for novice readers.

Further data

Item Type: Article in a book
Refereed: Yes
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professorship Business Information Systems and strategic IT management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professorship Business Information Systems and strategic IT management > Professorship Business Informations Systems and strategic IT management - Univ.-Prof. Dr. Nils Urbach
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering
Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management
Faculties
Faculties > Faculty of Law, Business and Economics
Result of work at the UBT: No
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 07 Apr 2015 06:31
Last Modified: 29 May 2017 08:56
URI: https://eref.uni-bayreuth.de/id/eprint/7968