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Chopping down trees vs. sharpening the axe : Balancing the Development of BPM Capabilities with Process Improvement

Title data

Lehnert, Martin ; Linhart, Alexander ; Röglinger, Maximilian:
Chopping down trees vs. sharpening the axe : Balancing the Development of BPM Capabilities with Process Improvement.
In: Sadiq, Shazia ; Soffer, Pnina ; Völzer, Hagen (ed.): Business process management : 12th international conference, BPM 2014, Haifa, Israel, September 7 - 11, 2014 ; Proceedings. - Cham : Springer , 2014 . - pp. 151-167 . - (Lecture Notes in Computer Science ; 8659 )
ISBN 978-3-319-10171-2
DOI: https://doi.org/10.1007/978-3-319-10172-9_10

Official URL: Volltext

Abstract in another language

The management and improvement of business processes is an ever-green topic of organizational design. With many techniques and tools for process modeling, execution, and improvement being available, research pays progressively more attention to the organizational impact of business process management (BPM) and the development of BPM capabilities. Despite knowledge about the capabilities required for successful BPM, there is a lack of guidance on how these BPM capabilities should be developed and balanced with the improvement of individual business processes. As a first step to address this research gap, we propose a decision model that enables valuating and selecting BPM roadmaps, i.e., portfolios of scheduled projects with different effects on business processes and BPM capabilities. The decision model is grounded in the literature related to project portfolio selection, process performance measurement, and value-based management. We also provide an extensive demonstration example to illustrate how the decision model can be applied.

Further data

Item Type: Article in a book
Refereed: Yes
Keywords: Business Process Management Capabilities; Process Improvement; Value-based Decision-Making
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XVII - Information Systems and Value-Based Business Process Management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XVII - Information Systems and Value-Based Business Process Management > Chair Information Systems and Value-Based Business Process Management - Univ.-Prof. Dr. Maximilian Röglinger
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering
Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management
Faculties
Faculties > Faculty of Law, Business and Economics
Result of work at the UBT: No
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 08 Apr 2015 06:51
Last Modified: 11 Apr 2022 08:11
URI: https://eref.uni-bayreuth.de/id/eprint/8250