Titlebar

Export bibliographic data
Literature by the same author
plus on the publication server
plus at Google Scholar

 

What makes a useful maturity model? : A framework for general design principles for maturity models and its demonstration in business process management

Title data

Röglinger, Maximilian ; Pöppelbuß, Jens:
What makes a useful maturity model? : A framework for general design principles for maturity models and its demonstration in business process management.
2011
Event: 19th European Conference on Information Systems (ECIS) , 9.-11.06.2011 , Helsinki, Finland.
(Conference item: Conference , Paper )

Official URL: Volltext

Abstract in another language

Since the Software Engineering Institute has launched the Capability Maturity Model almost twenty years ago, hundreds of maturity models have been proposed by researchers and practitioners across multiple application domains. With process orientation being a central paradigm of organizational design and continuous process improvement taking top positions on CIO agendas, maturity models are also prospering in business process management.Although the application of maturity models is increasing in quantity and breadth, the concept of maturity models is frequently subject to criticism.Indeed, numerous shortcomings have been disclosed referring to both maturity models as design products and the process of maturity model design. Whereas research has already substantiated the design process, there is no holistic understanding of the principles of form and function – that is, the design principles – maturity models should meet. Wetherefore propose a pragmatic, yet well-founded framework of general design principles justified byexisting literature and grouped according to typi-cal purposes of use. The framework is demonstrated using an exemplary set of maturity models related to business process management. We finally give a brief outlook on implications and topics for furtherresearch.

Further data

Item Type: Conference item (Paper)
Refereed: Yes
Keywords: Maturity models; maturity; business process management; design principles
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professorship Business Information Systems and Value Oriented Process Management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professorship Business Information Systems and Value Oriented Process Management > Professorship Business Information Systems and Value Oriented Process Management - Univ.-Prof. Dr. Maximilian Röglinger
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering
Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management
Faculties
Faculties > Faculty of Law, Business and Economics
Result of work at the UBT: No
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 08 Apr 2015 07:13
Last Modified: 12 Mar 2019 15:23
URI: https://eref.uni-bayreuth.de/id/eprint/8260