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Exploring the Path to Success : A Review of the Strategic IT Benchmarking Literature

Title data

Ebner, Katharina ; Urbach, Nils ; Müller, Benjamin:
Exploring the Path to Success : A Review of the Strategic IT Benchmarking Literature.
In: Information & Management. Vol. 53 (2016) Issue 4 . - pp. 447-466.
ISSN 1872-7530
DOI: https://doi.org/10.1016/j.im.2015.11.001

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Abstract in another language

IT organizations use strategic IT benchmarking (SITBM) to revise IT strategies or perform internal marketing. Despite benchmarking’s long tradition, many SITBM initiatives do not reveal the desired outcomes. The vast body of knowledge on benchmarking and IT management does not help overcome the challenges of successful SITBM. We therefore synthesize existing research on IT management and benchmarking into a concept relationship map and derive future research avenues. We find that there is much literature on how to produce SITBM results. However, research does not explain how these results are transformed into outcome – essentially the problem many practitioners struggle with.

Further data

Item Type: Article in a journal
Refereed: Yes
Keywords: Benchmarking; strategic benchmarking; strategic IT management; IS assessment; IS evaluation; strategic IS planning
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professor Information Systems Management and Strategic IT Management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Former Professors > Professor Information Systems Management and Strategic IT Management - Univ.-Prof. Dr. Nils Urbach
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering
Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management
Faculties
Faculties > Faculty of Law, Business and Economics
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Former Professors
Result of work at the UBT: Yes
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 16 Mar 2016 09:12
Last Modified: 29 Jun 2020 09:41
URI: https://eref.uni-bayreuth.de/id/eprint/31822