Cross-Organizational Workflow Management Using Blockchain Technology : Towards Applicability, Auditability, and Automation

Title data

Fridgen, Gilbert ; Radszuwill, Sven ; Urbach, Nils ; Utz, Lena:
Cross-Organizational Workflow Management Using Blockchain Technology : Towards Applicability, Auditability, and Automation.
In: Proceedings of the 51st Hawaii International Conference on System Sciences (HICCS). - Waikoloa Village, USA , 2018 . - pp. 1147-1156
ISBN 978-1-5108-5655-4

Official URL:

Abstract in another language

Bringing Blockchain technology and business process management together, we follow the Design Science Research approach and design, implement, and evaluate a Blockchain prototype for cross-organizational workflow management together with a German bank. For the use case of a documentary letter of credit we describe the status quo of the process, identify areas of improvement, implement a Blockchain solution, and compare both workflows. The prototype illustrates that the process, as of today paper-based and with high manual effort, can be significantly improved. Our research reveals that a tamper-proof process history for improved auditability, automation of manual process steps and the decentralized nature of the system can be major advantages of a Blockchain solution for cross-organizational workflow management. Further, our research provides insights how Blockchain technology can be used for business process management in general.

Further data

Item Type:	Article in a book
Refereed:	Yes
Keywords:	Blockchain; Workflow Management; Business Process Management; Auditability
Institutions of the University:	Faculties > Faculty of Law, Business and Economics > Department of Business Administration Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professor Information Systems and Digital Energy Management Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Former Professors > Professor Information Systems and Sustainable IT Management - Univ.-Prof. Dr. Gilbert Fridgen Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professor Information Systems Management and Strategic IT Management Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Former Professors > Professor Information Systems Management and Strategic IT Management - Univ.-Prof. Dr. Nils Urbach Profile Fields > Emerging Fields > Innovation and Consumer Protection Research Institutions Research Institutions > Affiliated Institutes Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management Faculties Faculties > Faculty of Law, Business and Economics Profile Fields Profile Fields > Emerging Fields Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Former Professors
Result of work at the UBT:	Yes
DDC Subjects:	000 Computer Science, information, general works > 004 Computer science 300 Social sciences > 330 Economics
Date Deposited:	06 Oct 2017 10:11
Last Modified:	01 Jun 2022 09:11
URI:	https://eref.uni-bayreuth.de/id/eprint/39830