at Google ScholarTitle data
Buhl, Hans Ulrich ; Kundisch, Dennis ; Renz, Annette ; Schackmann, Nicola:
Spezifizierung des Kano-Modells zur Messung von Kundenzufriedenheit.
In: Oberweis, Andreas
(ed.):
eOrganisation : Service-, Prozess-, Market-Engineering. Bd. 1. -
Karlsruhe
: Universitätsverlag
,
2007
. - pp. 879-896
ISBN 978-3-86644-093-7
Related URLs
Further data
| Item Type: | Article in a book |
|---|---|
| Refereed: | Yes |
| Institutions of the University: | Faculties > Faculty of Law, Business and Economics > Department of Business Administration Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management Faculties Faculties > Faculty of Law, Business and Economics Research Institutions Research Institutions > Affiliated Institutes |
| Result of work at the UBT: | No |
| DDC Subjects: | 000 Computer Science, information, general works > 004 Computer science 300 Social sciences > 330 Economics |
| Date Deposited: | 13 Dec 2018 10:07 |
| Last Modified: | 14 Jan 2019 13:47 |
| URI: | https://eref.uni-bayreuth.de/id/eprint/46654 |