at Google ScholarTitle data
Bolsinger, Manuel ; Bewernik, Marc-Andre ; Buhl, Hans Ulrich:
Value-Based Process Improvement.
In: Tuunainen, Virpi
(ed.):
Proceedings of the 19th European Conference on Information Systems (ECIS 2011) : Helsinki, Finland, June 9 - 11, 2011. -
Helsinki
,
2011
. - 14 S.
ISBN 978-952-60-3574-1
Abstract in another language
For years, “improving business processes” has been and is the primary business priority of IT. In business process management (BPM), common criteria to evaluate the improvement of a process are time, costs, customer satisfaction and output quality. In contrast, the management of companies focuses on increasing the company’s value, using a value-based management approach, which is hard to be linked to these criteria. A value-based process improvement can alleviate this drawback by incorporating value-based management into the area of BPM. In this paper we introduce, based on the design science paradigm, an approach that is suitable for the value-based improvement of processes. Demonstrating the feasibility and the advantage of our approach, we show its applicability within a real world scenario and evaluate it by comparing it to a competing work in the field of value-based process management
Further data
| Item Type: | Article in a book |
|---|---|
| Refereed: | Yes |
| Keywords: | Process improvement; Design Science Research; Value-based process management |
| Institutions of the University: | Faculties > Faculty of Law, Business and Economics > Department of Business Administration Research Institutions Research Institutions > Affiliated Institutes Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management Faculties Faculties > Faculty of Law, Business and Economics |
| Result of work at the UBT: | No |
| DDC Subjects: | 000 Computer Science, information, general works > 004 Computer science 300 Social sciences > 330 Economics |
| Date Deposited: | 13 Mar 2019 11:20 |
| Last Modified: | 13 Apr 2022 09:16 |
| URI: | https://eref.uni-bayreuth.de/id/eprint/47969 |