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Managing the Complexity of Digital Transformation : How Multiple Concurrent Initiatives Foster Hybrid Ambidexterity

Title data

Jöhnk, Jan ; Ollig, Philipp ; Rövekamp, Patrick ; Oesterle, Severin:
Managing the Complexity of Digital Transformation : How Multiple Concurrent Initiatives Foster Hybrid Ambidexterity.
In: Electronic Markets. Vol. 32 (2022) . - pp. 547-569.
ISSN 1422-8890

Official URL: Volltext

Project information

Project title:
Project's official title
Project's id
Projektgruppe WI Digitalisierung
No information
Projektgruppe WI Strategisches IT-Management
No information

Abstract in another language

Currently, incumbent companies launch digital transformation initiatives (DTI) to cope with technological changes, challenging competitive environments, increasing customer demands, and other digitalization challenges. The DTI spectrum is broad and covers structural as well as contextual changes. Often companies launch multiple concurrent DTIs resulting in considerable organizational complexity. However, research on successfully managing DTIs’ interplay is still scarce. Drawing on five management aspects (i.e. strategic alignment, governance, methods/IT, people, culture) and insights from three case companies, we elucidate DTIs’ interplay. Thereby, we illustrate that beneficial DTI interplay management leads to achieving a complementary duality instead of a competing dualism in organizational ambidexterity. We explicate that multiple concurrent DTIs can foster structural and contextual ambidexterity, i.e. leading to hybrid ambidexterity and conclude that contextual ambidexterity coheres and balances exploration and exploitation efforts. Thereby, we contribute to a better understanding of DTIs, their interplay management, and their roles to foster hybrid ambidexterity.

Further data

Item Type: Article in a journal
Refereed: Yes
Keywords: Digital Transformation; Hybrid Ambidexterity; Case Study
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering
Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management
Faculties > Faculty of Law, Business and Economics
Result of work at the UBT: Yes
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 02 Nov 2021 12:08
Last Modified: 09 Nov 2022 07:37