Designing a Framework for Digital KYC Processes Built on Blockchain-Based Self-Sovereign Identity

Title data

Schlatt, Vincent ; Sedlmeir, Johannes ; Feulner, Simon ; Urbach, Nils:
Designing a Framework for Digital KYC Processes Built on Blockchain-Based Self-Sovereign Identity.
In: Information & Management. Vol. 59 (2022) Issue 7 . - 103553.
ISSN 1872-7530
DOI: https://doi.org/10.1016/j.im.2021.103553

Project information

Abstract in another language

Know your customer (KYC) processes place a great burden on banks, because they are costly, inefficient, and inconvenient for customers. While blockchain technology is often mentioned as a potential solution, it is not clear how to use the technology's advantages without violating data protection regulations and customer privacy. We demonstrate how blockchain-based self-sovereign identity (SSI) can solve the challenges of KYC. We follow a rigorous design science research approach to create a framework that utilizes SSI in the KYC process, deriving nascent design principles that theorize on blockchain's role for SSI.