Disentangling Capabilities for Industry 4.0 : An Information Systems Capability Perspective

Title data

Huber, Rocco ; Oberländer, Anna Maria ; Faisst, Ulrich ; Röglinger, Maximilian:
Disentangling Capabilities for Industry 4.0 : An Information Systems Capability Perspective.
In: Information Systems Frontiers. Vol. 26 (2024) . - pp. 1667-1695.
ISSN 1572-9419
DOI: https://doi.org/10.1007/s10796-022-10260-x

Project information

Abstract in another language

Digital technologies revolutionise the manufacturing industry by connecting the physical and digital worlds. The resulting paradigm shift, referred to as Industry 4.0, impacts manufacturing processes and business mod-els. While the ‘why’ and ‘what’ of Industry 4.0 have been extensively researched, the ‘how’ remains poorly understood. Manufacturers struggle with exploiting Industry 4.0’s full potential as a holistic understanding of required Information Systems (IS) capabilities is missing. To foster such understanding, we present a holistic IS capability framework for Industry 4.0, including primary and support capabilities. After developing the framework based on a structured literature review, we refined and evaluated it with ten Industry 4.0 experts from research and practice. We demonstrated its use with a German machinery manufacturer. In sum, we con-tribute to understanding and analysing IS capabilities for Industry 4.0. Our work serves as a foundation for further theorising on Industry 4.0 and for deriving theory-led design recommendations for manufacturers.