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How to Leverage Process Mining in Organizations : Towards Process Mining Capabilities

Title data

Kipping, Gregor ; Djurica, Djordje ; Franzoi, Sandro ; Grisold, Thomas ; Marcus, Laura ; Schmid, Sebastian Johannes ; vom Brocke, Jan ; Mendling, Jan ; Röglinger, Maximilian:
How to Leverage Process Mining in Organizations : Towards Process Mining Capabilities.
In: Proceedings of the 20th International Conference on Business Process Management (BPM). - Cham : Springer , 2022 . - pp. 40-46 . - (Lecture Notes in Computer Science ; 13420 )
ISBN 978-3-031-16102-5
DOI: https://doi.org/10.1007/978-3-031-16103-2_5

Project information

Project title:
Project's official title
Project's id
Projektgruppe WI Wertorientiertes Prozessmanagement
No information

Abstract in another language

Process mining is a fast-growing technology concerned with managing and improving business processes. While the technology itself has been thoroughly scrutinized by prior research, we are only beginning to understand the managerial and organizational implications of process mining. Creating such knowledge is essential for a successful adoption and use of process mining in organizations. We conduct a qualitative-inductive interview study to explore how process mining can be leveraged in organizations. To this end, we systematically examine the needs and experiences of practitioners with process mining at different levels, including heads of process mining, process analysts, and data engineers. Complementing our tutorial, this article provides a theoretical background, outlines our research approach, and presents preliminary findings.

Further data

Item Type: Article in a book
Refereed: Yes
Keywords: Process Mining; Organizational Implications; Process Mining Capabilities
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XVII - Information Systems and Value-Based Business Process Management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XVII - Information Systems and Value-Based Business Process Management > Chair Information Systems and Value-Based Business Process Management - Univ.-Prof. Dr. Maximilian Röglinger
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering
Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management
Faculties
Faculties > Faculty of Law, Business and Economics
Result of work at the UBT: Yes
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 21 Sep 2022 13:22
Last Modified: 22 Sep 2022 14:28
URI: https://eref.uni-bayreuth.de/id/eprint/71939