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Gamifying Digital Work : An Empirical Investigation how Gamification Affects IS Use Appraisal

Title data

Berger, Michelle ; Jung, Carolin ; Schoch, Manfred:
Gamifying Digital Work : An Empirical Investigation how Gamification Affects IS Use Appraisal.
In: Proceedings of the 56th Hawaii International Conference on System Sciences (HICSS). - Maui, USA , 2023

Project information

Project title:
Project's official title
Project's id
Projektgruppe WI Digitalisierung
No information
Projektgruppe WI Digital Life
No information

Abstract in another language

Information systems (IS) and their healthy use are becoming increasingly important in the digital work environment. The cognitive appraisal of an IS-enabled demand is decisive for whether IS use leads to positive or negative outcomes. This work investigates how gamification integrated into IS can support challenge appraisal and reduce threat appraisal of IS-enabled demands. We conduct an online experiment to examine the impact of gamification on appraisal. We simulate time urgency in a gamified IS and examine how challenge and threat appraisal develop among participants during the experiment. We examine the panel data with a Latent Growth Model and find that gamified IS does not initially reduce threat appraisal but reduces it over time. Challenge appraisal is not significantly higher among users working in gamified IS. That this hypothesiszed effect does not show in the data might require further research. Our paper contributes to a better understanding of the cognitive appraisal process in IS use research and identifies gamification as a valuable tool to positively influence the cognitive appraisal process.

Further data

Item Type: Article in a book
Refereed: Yes
Keywords: IS Use; Gamification; Appraisal; Latent Growth Model
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering
Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management
Faculties > Faculty of Law, Business and Economics
Result of work at the UBT: No
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 21 Sep 2022 11:14
Last Modified: 21 Sep 2022 11:14