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The Influence of Mental Models on Employee-Driven Digital Process Innovation during Times of a Crisis

Title data

Leyer, Michael ; Oberländer, Anna Maria:
The Influence of Mental Models on Employee-Driven Digital Process Innovation during Times of a Crisis.
In: Proceedings of the 43rd International Conference on Information Systems (ICIS). - Kopenhagen, Denmark , 2022

Official URL: Volltext

Project information

Project title:
Project's official title
Project's id
Projektgruppe WI Digitales Innovationsmanagement
No information
Projektgruppe WI Digitale Innovationswerkstatt
No information

Abstract in another language

Digital technologies democratise the development of digital innovation. The resulting em-ployee-driven digital innovation has become a major driver for digital transformations and especially important during crisis times, such as the COVID 19 pandemic. To better understand cognitive factors influencing employee-driven digital process innovation (EDPI), we investigate the role of individual mental models for EDPI during times of a crisis compared to ‘normal’ times. Drawing from longitudinal data before and during the COVID 19 crisis, we find mental models having a significant influence on EDPI behaviour during ‘normal’ times. This relationship, however, loses robustness during the crisis, when employees with more accurate mental models show significant less EDPI behaviour before slowly recovering. We relate these findings to the mental models’ explanatory power and derive recommendations for management. Our study contributes explanatory knowledge on employee-driven digital innovation and related cognitive antecedents.

Further data

Item Type: Article in a book
Refereed: Yes
Keywords: Employee-Driven Innovation; Employee-Driven Digital Innovation; Digital Innovation; Process Innovation; Mental Model; Cognitive Antecedent
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XVII - Information Systems and Value-Based Business Process Management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XVII - Information Systems and Value-Based Business Process Management > Chair Information Systems and Value-Based Business Process Management - Univ.-Prof. Dr. Maximilian Röglinger
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering
Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management
Faculties
Faculties > Faculty of Law, Business and Economics
Result of work at the UBT: Yes
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 21 Sep 2022 11:29
Last Modified: 21 Sep 2022 11:29
URI: https://eref.uni-bayreuth.de/id/eprint/71943