Title data
Schoch, Manfred:
The Interplay of Challenge-Hindrance-Appraisal and Self-Efficacy : Technostress and Remote Working Performance During COVID-19.
In: Australasian Journal of Information Systems.
(2022)
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ISSN 1449-8618
Project information
Project title: |
Project's official title Project's id Projektgruppe WI Digital Life No information |
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Abstract in another language
Measures to contain the COVID-19 pandemic have caused many employees to work from home; A novel situation in which individuals used information systems (IS) more intensively to stay in touch with coworkers. This novel IS use situation affected individuals differently and resulted in both positive and negative outcomes. Recent calls for research advocate for clarification regarding the conceptualisation of appraisal, which explains different individual responses to objectively equal environments. In particular, challenge-hindrance-research does not differentiate between primary and secondary appraisal. Therefore, it remains unclear how individual capability beliefs, such as self-efficacy, affect challenge and hindrance IS use appraisal. We conduct an empirical study with 1,553 German employees to investigate these relationships and the positive and negative outcomes during the COVID-19 pandemic. We find that challenge and hindrance IS use appraisal, and remote working self-efficacy are interconnected, yet different constructs. We find that self-efficacy is related to challenge IS use appraisal, rather than hindrance IS use appraisal. Further, challenge IS use appraisal is a driver for performance in a remote working environment. We conclude that there are stressful aspects of IS use that are not influenced by an individual’s belief in their abilities. Our study emphasises the importance of remote working self-efficacy and IS use appraisal to mitigate techno-distress and increase performance during remote work.
Further data
Item Type: | Article in a journal |
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Refereed: | Yes |
Keywords: | IS use; cognitive appraisal; self-efficacy; remote work; challenge-hindrance |
Institutions of the University: | Faculties > Faculty of Law, Business and Economics > Department of Business Administration Research Institutions Research Institutions > Affiliated Institutes Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management Faculties Faculties > Faculty of Law, Business and Economics |
Result of work at the UBT: | No |
DDC Subjects: | 000 Computer Science, information, general works > 004 Computer science 300 Social sciences > 330 Economics |
Date Deposited: | 31 Oct 2022 13:22 |
Last Modified: | 31 Oct 2022 13:22 |
URI: | https://eref.uni-bayreuth.de/id/eprint/72565 |