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The Interplay of Challenge-Hindrance-Appraisal and Self-Efficacy : Technostress and Remote Working Performance During COVID-19

Titelangaben

Schoch, Manfred:
The Interplay of Challenge-Hindrance-Appraisal and Self-Efficacy : Technostress and Remote Working Performance During COVID-19.
In: Australasian Journal of Information Systems. Bd. 27 (2023) .
ISSN 1449-8618
DOI: https://doi.org/10.3127/ajis.v27i0.3653

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Link zum Volltext (externe URL): Volltext

Angaben zu Projekten

Projekttitel:
Offizieller Projekttitel
Projekt-ID
Projektgruppe WI Digital Life
Ohne Angabe

Abstract

Measures to contain the COVID-19 pandemic have caused many employees to work from home; A novel situation in which individuals used information systems (IS) more intensively to stay in touch with coworkers. This novel IS use situation affected individuals differently and resulted in both positive and negative outcomes. Recent calls for research advocate for clarification regarding the conceptualisation of appraisal, which explains different individual responses to objectively equal environments. In particular, challenge-hindrance-research does not differentiate between primary and secondary appraisal. Therefore, it remains unclear how individual capability beliefs, such as self-efficacy, affect challenge and hindrance IS use appraisal. We conduct an empirical study with 1,553 German employees to investigate these relationships and the positive and negative outcomes during the COVID-19 pandemic. We find that challenge and hindrance IS use appraisal, and remote working self-efficacy are interconnected, yet different constructs. We find that self-efficacy is related to challenge IS use appraisal, rather than hindrance IS use appraisal. Further, challenge IS use appraisal is a driver for performance in a remote working environment. We conclude that there are stressful aspects of IS use that are not influenced by an individual’s belief in their abilities. Our study emphasises the importance of remote working self-efficacy and IS use appraisal to mitigate techno-distress and increase performance during remote work.

Weitere Angaben

Publikationsform: Artikel in einer Zeitschrift
Begutachteter Beitrag: Ja
Keywords: IS use; cognitive appraisal; self-efficacy; remote work; challenge-hindrance
Institutionen der Universität: Fakultäten > Rechts- und Wirtschaftswissenschaftliche Fakultät > Fachgruppe Betriebswirtschaftslehre
Forschungseinrichtungen
Forschungseinrichtungen > Institute in Verbindung mit der Universität
Forschungseinrichtungen > Institute in Verbindung mit der Universität > Institutsteil Wirtschaftsinformatik des Fraunhofer FIT
Forschungseinrichtungen > Institute in Verbindung mit der Universität > FIM Forschungsinstitut für Informationsmanagement
Fakultäten
Fakultäten > Rechts- und Wirtschaftswissenschaftliche Fakultät
Titel an der UBT entstanden: Nein
Themengebiete aus DDC: 000 Informatik,Informationswissenschaft, allgemeine Werke > 004 Informatik
300 Sozialwissenschaften > 330 Wirtschaft
Eingestellt am: 31 Okt 2022 13:22
Letzte Änderung: 08 Nov 2023 09:41
URI: https://eref.uni-bayreuth.de/id/eprint/72565