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Spare me the details : How the type of information about automated interviews influences applicant reactions

Title data

Langer, Markus ; Baum, Kevin ; König, Cornelius J. ; Hähne, Viviane ; Oster, Daniel ; Speith, Timo:
Spare me the details : How the type of information about automated interviews influences applicant reactions.
In: International Journal of Selection and Assessment. Vol. 29 (2021) Issue 2 . - pp. 154-169.
ISSN 1468-2389

Project information

Project financing: Bundesministerium für Bildung und Forschung

Abstract in another language

Applicants seem to react negatively to artificial intelligence-based automated systems in personnel selection. This study investigates the impact of different pieces of information to alleviate applicant reactions in an automated interview setting. In a 2 (no process information vs. process information) × 2 (no process justification vs. process justification) between-subjects design, participants (N = 124) received respective information and watched a video showing an automated interview. Testing mediation effects via different applicant reaction variables indicated that process justification is better than process information which can even impair applicant reactions. However, information did not increase organizational attractiveness compared to not receiving any information. This study sheds light on what type of information contributes to positive and negative applicant reactions to automated systems.

Further data

Item Type: Article in a journal
Refereed: Yes
Keywords: algorithms; applicant reactions; explainable artificial intelligence; human-computer-interaction; information,; personnel selection
Institutions of the University: Faculties > Faculty of Cultural Studies > Department of Philosophy
Faculties > Faculty of Cultural Studies
Result of work at the UBT: No
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
100 Philosophy and psychology > 100 Philosophy
100 Philosophy and psychology > 150 Psychology
Date Deposited: 27 Feb 2023 08:11
Last Modified: 28 Feb 2023 06:29