Literature by the same author
plus at Google Scholar

Bibliografische Daten exportieren
 

Service Analytics : Putting the "Smart" in Smart Services

Title data

Kühl, Niklas ; Fromm, Hansjörg ; Schöffer, Jakob ; Satzger, Gerhard:
Service Analytics : Putting the "Smart" in Smart Services.
In: Maleshkova, Maria ; Kühl, Niklas ; Jussen, Philipp (ed.): Smart Service Management : Design Guidelines and Best Practices. - Cham : Springer , 2020 . - pp. 151-159
ISBN 978-3-030-58181-7
DOI: https://doi.org/10.1007/978-3-030-58182-4_13

Further data

Item Type: Article in a book
Refereed: Yes
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Information Systems Management > Chair Information Systems Management - Univ.-Prof. Dr.-Ing. Niklas Kühl
Result of work at the UBT: No
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 19 Apr 2023 07:08
Last Modified: 19 Apr 2023 07:08
URI: https://eref.uni-bayreuth.de/id/eprint/73753