A Conceptual Model for Measuring the Effectiveness of Employee Portals

Title data

Urbach, Nils ; Smolnik, Stefan ; Riempp, Gerold:
A Conceptual Model for Measuring the Effectiveness of Employee Portals.
In: 15th Americas Conference on Information Systems 2009 : AMCIS 2009 ; San Francisco, California, USA, 6 - 9 August 2009. - Red Hook, NJ : Curran , 2009 . - 10 S.
ISBN 978-1-61567-581-4

Official URL:

Abstract in another language

Employee portals are utilized by many companies to improve information exchange and communication between their employees as well as to better support business processes. Assessing the benefits of employee portals has become important, owing to limited IT budgets and the need to justify investments in portals. In this paper, we propose a conceptual model for measuring the effectiveness of employee portals on the basis of the DeLone and McLean IS Success Model as well as an extensive review of employee portal success measurement literature. The resulting model is presented as the basis for future empirical work in this area. The development of the survey instrument is described and further validation steps are proposed.

Further data

Item Type:	Article in a book
Refereed:	Yes
Institutions of the University:	Faculties > Faculty of Law, Business and Economics > Department of Business Administration Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professor Information Systems Management and Strategic IT Management Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Former Professors > Professor Information Systems Management and Strategic IT Management - Univ.-Prof. Dr. Nils Urbach Research Institutions Research Institutions > Affiliated Institutes Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management Faculties Faculties > Faculty of Law, Business and Economics Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Former Professors
Result of work at the UBT:	No
DDC Subjects:	000 Computer Science, information, general works > 004 Computer science 300 Social sciences > 330 Economics
Date Deposited:	08 Apr 2015 06:19
Last Modified:	14 Apr 2022 12:03
URI:	https://eref.uni-bayreuth.de/id/eprint/8014