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Buck, Christoph ; Kempf, Laura ; Kneissel, Katharina ; Krombacher, Anna:
Barriers along the Digital Social Innovation Process : A Structured Literature Review.
In:
Proceedings of the 18th International Conference on Wirtschaftsinformatik (WI). -
Paderborn
,
2023
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Abstract
Digital social innovation (DSI) is an emerging phenomenon drawing knowledge from digital innovation (DI) and social innovation (SI), offering op-portunities to contribute to societal change by leveraging the potential of digital technologies. Although DSI has evoked increasing interest, research and practice are far from realising its full potential as many barriers arise along the DSI pro-cess. Thus, holistic insights into DSI process and its barriers are essential. There-fore, we identify barriers along the DSI process through a structured literature review considering DI, SI, and DSI literature. As a result, we identified 28 barri-ers and classified them into the DSI barrier framework. The DSI barrier frame-work builds on the DI framework of Kohli and Melville (2019) and extends it by including the societal environment. We thus shed light on the DSI process and provide holistic insights into the barriers along the DSI process.