Boosting Collaboration in Palliative Care : Design of a Multi-Professional Work System

Title data

Wöhl, Moritz ; Gimpel, Henner:
Boosting Collaboration in Palliative Care : Design of a Multi-Professional Work System.
In: Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS). - Honolulu, Hawaii , 2024

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Abstract in another language

The success of palliative care relies on the collaboration of different professions, which are all part of one multi-professional work system. Varying perspectives and expertise of the team members characterize the joint work, resulting in divergent interpretations and relevancies concerning the treatment of patients and requiring a continuous exchange of knowledge and information. Using the work system (transformation) method, we analyze the current work system in palliative care and propose improvements. Based on extensive on-site observations and discussions with practitioners, we outline the challenges of multi-professional collaboration in palliative care and identify opportunities to tackle them (with digital technologies). The identified “to be” work system should help promote multi-professional collaboration in more contexts than just palliative care, as they aim to foster collaboration within multi-professional teams.