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Explanations, Fairness, and Appropriate Reliance in Human-AI Decision-Making

Title data

Schöffer, Jakob ; De-Arteaga, Maria ; Kühl, Niklas:
Explanations, Fairness, and Appropriate Reliance in Human-AI Decision-Making.
2024
Event: ACM CHI Conference on Human Factors in Computing Systems (CHI '24) , 11.-16-05.2024 , Honolulu, Hawaiʻi.
(Conference item: Conference , Speech with paper )

Abstract in another language

In this work, we study the effects of feature-based explanations on distributive fairness of AI-assisted decisions, specifically focusing on the task of predicting occupations from short textual bios. We also investigate how any effects are mediated by humans' fairness perceptions and their reliance on AI recommendations. Our findings show that explanations influence fairness perceptions, which, in turn, relate to humans' tendency to adhere to AI recommendations. However, we see that such explanations do not enable humans to discern correct and incorrect AI recommendations. Instead, we show that they may affect reliance irrespective of the correctness of AI recommendations. Depending on which features an explanation highlights, this can foster or hinder distributive fairness: when explanations highlight features that are task-irrelevant and evidently associated with the sensitive attribute, this prompts overrides that counter AI recommendations that align with gender stereotypes. Meanwhile, if explanations appear task-relevant, this induces reliance behavior that reinforces stereotype-aligned errors. These results imply that feature-based explanations are not a reliable mechanism to improve distributive fairness.

Further data

Item Type: Conference item (Speech with paper)
Refereed: Yes
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Information Systems Management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Information Systems Management > Chair Information Systems Management - Univ.-Prof. Dr.-Ing. Niklas Kühl
Result of work at the UBT: Yes
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 06 Mar 2024 12:08
Last Modified: 06 Mar 2024 12:08
URI: https://eref.uni-bayreuth.de/id/eprint/88821