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The Concept of a Smart Action : Results from Analyzing Information Systems Literature

Title data

Huber, Rocco ; Lockl, Jannik ; Weidlich, Robin ; Röglinger, Maximilian:
The Concept of a Smart Action : Results from Analyzing Information Systems Literature.
In: Communications of the Association for Information Systems. (2024) . - pp. 180-231.
ISSN 1529-3181
DOI: https://doi.org/10.17705/1CAIS.05408

Official URL: Volltext

Project information

Project title:
Project's official title
Project's id
Projektgruppe WI Digitalisierung
No information
Projektgruppe WI IoT
No information

Abstract in another language

In recent years, the term 'smartness' has entered widespread use in research and daily life. It has emerged with various applications of the Internet of Things, such as smart homes and smart factories. However, rapid technological development and careless use of the term mean that, in information systems (IS) research, a common understanding of smartness has not yet been established. And while it is recognized that smartness encompasses more than the use of impressive information technology applications, a unified conceptualization of how smartness is manifested in IS research is lacking. To this end, we conducted a structured literature review applying techniques from Grounded Theory. We found that smartness occurs through actions, in which smart things and individuals interact, process information, and make data-based decisions that are perceived as smart. Building on these findings, we propose the concept of a 'smart action' and derive a general definition of smartness. Our findings augment knowledge about how smartness is formed, offering a new perspective on smartness. The concept of a smart action unifies and increases understanding of 'smartness' in IS research. It supports further research by providing a concept for describing, analyzing, and designing smart actions, smart devices, and smart services.

Further data

Item Type: Article in a journal
Refereed: Yes
Keywords: Smartness; Smart Action; Smart Thing; Internet of Things; Digital Technologies; Literature Review; Grounded Theory
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XVII - Information Systems and Value-Based Business Process Management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XVII - Information Systems and Value-Based Business Process Management > Chair Information Systems and Value-Based Business Process Management - Univ.-Prof. Dr. Maximilian Röglinger
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Branch Business and Information Systems Engineering of Fraunhofer FIT
Research Institutions > Affiliated Institutes > FIM Research Center for Information Management
Result of work at the UBT: Yes
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 10 Apr 2024 10:52
Last Modified: 10 Apr 2024 10:52
URI: https://eref.uni-bayreuth.de/id/eprint/89283