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The SmartSI Compass : A Method for Generating Smart Service Innovation Ideas

Title data

Kuch, Felicitas ; Lindenthal, Anna-Katharina ; Oberländer, Anna Maria ; Wenninger, Annette ; Buck, Christoph:
The SmartSI Compass : A Method for Generating Smart Service Innovation Ideas.
In: Information & Management. Vol. 61 (2024) Issue 5 . - 103965.
ISSN 1872-7530
DOI: https://doi.org/10.1016/j.im.2024.103965

Abstract in another language

Smart Service Innovations (SmartSIs) are crucial for future competitiveness, but established organizations often struggle with the complexity of generating SmartSI ideas. Thus, we propose the SmartSI Compass, a method for systematically generating SmartSI ideas drawing from current smart service research and being theoretically anchored in technological, value creation, and systems perspectives. We developed the method in collaboration with practitioners according to design science research. With the SmartSI Compass, we make a prescriptive contribution to the body of knowledge on the initiation phase of digital innovation and support practitioners in generating SmartSI ideas.

Further data

Item Type: Article in a journal
Refereed: Yes
Keywords: Smart Service Innovation; Digital Innovation; Idea Generation; Design Science Research; Consortium Research
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Branch Business and Information Systems Engineering of Fraunhofer FIT
Research Institutions > Affiliated Institutes > FIM Research Center for Information Management
Result of work at the UBT: Yes
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 30 Sep 2024 08:41
Last Modified: 30 Sep 2024 08:41
URI: https://eref.uni-bayreuth.de/id/eprint/90489