Boosting Multi-Professional Collaboration in Palliative Care Through Digital Technologies : An Action Design Research Study

Title data

Wöhl, Moritz ; Gimpel, Henner ; Meindl, Oliver ; Ostgathe, Christoph ; Peuten, Sarah ; Schneider, Werner ; Steigleder, Tobias:
Boosting Multi-Professional Collaboration in Palliative Care Through Digital Technologies : An Action Design Research Study.
In: Business & Information Systems Engineering. (September 2024) .
ISSN 1867-0202
DOI: https://doi.org/10.1007/s12599-024-00897-0

Official URL:

Abstract in another language

The success of palliative care requires collaboration among multiple professions within a sensibly digitized work system. The diverse perspectives and expertise of team members inform their collective endeavor, often leading to differing interpretations and priorities in patient care. This diversity necessitates a continual exchange of knowledge and information. Current technologies, including the hospital information system, do not foster such collaboration, particularly in palliative care. This study explores digital enhancements that can promote multi-professional collaboration (MPC). The authors employed action design research and used a work system theory lense to examine the palliative care work systems in two hospital wards in Germany. Through extensive on-site observations and interventions with practitioners, the study identified challenges that arose during MPC. This paper presents the proposed organizational and technical solutions. The paper provides design principles and guidelines for a collaboration support system to maximize MPC. Theoretical contributions include insights into the challenges of MPC and design knowledge about collaboration support. This work can inform practitioners about common challenges and offers potential solutions and guidance for implementing a collaboration support system.

Further data

Item Type:	Article in a journal
Refereed:	Yes
Keywords:	Multi-professional collaboration; Palliative care; Work system; Collaboration support system; Action design research
Institutions of the University:	Faculties > Faculty of Law, Business and Economics > Department of Business Administration Research Institutions Research Institutions > Affiliated Institutes Research Institutions > Affiliated Institutes > Branch Business and Information Systems Engineering of Fraunhofer FIT Research Institutions > Affiliated Institutes > FIM Research Center for Information Management Faculties Faculties > Faculty of Law, Business and Economics
Result of work at the UBT:	No
DDC Subjects:	000 Computer Science, information, general works > 004 Computer science 300 Social sciences > 330 Economics
Date Deposited:	30 Sep 2024 09:03
Last Modified:	25 Oct 2024 12:17
URI:	https://eref.uni-bayreuth.de/id/eprint/90490