Making the Most of Digital Social Innovation : An Exploration Into Success Factors

Title data

Buck, Christoph ; Heim, Laura ; Körner-Wyrtki, Katrin ; Krombacher, Anna ; Röglinger, Maximilian:
Making the Most of Digital Social Innovation : An Exploration Into Success Factors.
In: Journal of Business Research. Vol. 190 (2025) . - 115215.
ISSN 0148-2963
DOI: https://doi.org/10.1016/j.jbusres.2025.115215

Official URL:

Abstract in another language

Digital social innovation (DSI) is an emerging phenomenon that leverages digital technologies to address societal challenges. With the growing interest of customers, employees, and investors in societal challenges, as well as the availability and affordability of digital technologies, DSI gains importance for organisations to achieve long-term success. Although DSI has evoked increasing interest, research and practice are far from realising the potential of DSI as guidance on its successful development is missing. To minimise the risk of failure and fully exploit the benefits of DSI, this research explores DSI success factors based on a systematic literature review and explorative interview. Building on these valuable insights, we present the DSI success factor framework (DSF) consisting of 18 DSI success factors in three categories, moderating factors, and the DSI success. The DSF contributes descriptive knowledge on DSI development and is a foundation for further research while inspiring practitioners to successfully develop DSI.

Further data

Item Type:	Article in a journal
Refereed:	Yes
Keywords:	Digital social innovation; Digital innovation; Social innovation; Success factors; Systematic literature review; Interview study
Institutions of the University:	Faculties > Faculty of Law, Business and Economics > Department of Business Administration Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XVII - Information Systems and Value-Based Business Process Management Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XVII - Information Systems and Value-Based Business Process Management > Chair Business Administration XVII - Information Systems and Value-Based Business Process Management - Univ.-Prof. Dr. Maximilian Röglinger Research Institutions Research Institutions > Affiliated Institutes Research Institutions > Affiliated Institutes > Branch Business and Information Systems Engineering of Fraunhofer FIT Research Institutions > Affiliated Institutes > FIM Research Center for Information Management
Result of work at the UBT:	Yes
DDC Subjects:	000 Computer Science, information, general works > 004 Computer science 300 Social sciences > 330 Economics
Date Deposited:	14 Mar 2025 08:27
Last Modified:	14 Mar 2025 08:27
URI:	https://eref.uni-bayreuth.de/id/eprint/92825