Motivational Factors for Experienced Users of Mobile Health Applications in Heart Failure Management

Title data

Flaucher, Madeleine ; Pruemer, Florian ; Jaeger, Katharina Maria ; Rolny, Jana ; Trissler, Patricia ; Eckl, Sebastian ; Eskofier, Bjoern M. ; Leutheuser, Heike:
Motivational Factors for Experienced Users of Mobile Health Applications in Heart Failure Management.
In: Adjunct Proceedings of the 13th Nordic Conference on Human-Computer Interaction (NordiCHI'24). - New York, NY : Association for Computing Machinery , 2024 . - 31
ISBN 9798400709654
DOI: https://doi.org/10.1145/3677045.3685447

Official URL:

Abstract in another language

Mobile health applications have a high potential to effectively support patients with heart failure throughout their therapy by offering continuous support and personalized care. Since these applications are intended for long-term use, an important factor for their effectiveness is sustaining patient motivation. While current research has identified relevant motivational factors such as perceived usefulness and ease of use, there remains a need to deepen the understanding of what sustains long-term engagement. To address this, we conducted semi-structured interviews with patients (n = 9) and medical experts (n = 5), all of whom have extensive experience with a medically approved mobile health application. This focus on experienced users allowed us to gather detailed feedback on the app’s impact over time. From a thematic analysis, we derived the five motivational factors: Personalisation, Support, Simplicity, Overview, and Habit. Participant statements also showed that it was important for patients to have a feeling of safety, control, and usefulness while interacting with mobile health applications. The results from this study give detailed insights into relevant factors in the everyday use of patients with heart failure and provide grounds for future steps regarding the motivational design of mobile health applications.

Further data

Item Type:	Article in a book
Refereed:	Yes
Keywords:	cardiology; digital health; engagement; motivation; real-world data
Institutions of the University:	Faculties > Faculty of Mathematics, Physics und Computer Science Faculties > Faculty of Mathematics, Physics und Computer Science > Department of Computer Science Faculties > Faculty of Mathematics, Physics und Computer Science > Department of Computer Science > Chair Ambient Assisted Living and Medical Assistance Systems Faculties > Faculty of Mathematics, Physics und Computer Science > Department of Computer Science > Chair Ambient Assisted Living and Medical Assistance Systems > Chair Ambient Assisted Living and Medical Assistance Systems - Univ.-Prof. Dr. Heike Leutheuser
Result of work at the UBT:	No
DDC Subjects:	000 Computer Science, information, general works 600 Technology, medicine, applied sciences
Date Deposited:	24 Feb 2026 07:34
Last Modified:	24 Feb 2026 07:34
URI:	https://eref.uni-bayreuth.de/id/eprint/96335