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Domain Experts in the Loop : Leveraging Generative Artificial Intelligence for Interactive Data Validation in Process Mining

Title data

Dormehl, Julian Armin ; Andrews, Robert ; Kratsch, Wolfgang ; Röglinger, Maximilian ; Wynn, Moe Thandar ; Zetzsche, Felix:
Domain Experts in the Loop : Leveraging Generative Artificial Intelligence for Interactive Data Validation in Process Mining.
In: Information Systems. Vol. 140 (2026) . - 102715.
ISSN 0306-4379
DOI: https://doi.org/10.1016/j.is.2026.102715

Official URL: Volltext

Project information

Project title:
Project's official title
Project's id
QUAPRO
No information

Project financing: Bavarian Ministry of Economic Affairs, Regional Development and Energy

Abstract in another language

Process mining analyzes process execution data to derive insights that support operational process improvement. However, event logs often suffer from poor data quality, typically resulting from process deficiencies, which can lead to inaccurate or misleading insights. To mitigate this risk, domain experts and process analysts engage in data validation during event data preparation to assess whether an event log is fit for its intended analytical purpose. Yet, current practices often fail to sufficiently align event logs with their analytical objectives, commonly formalized as analysis questions. This misalignment impedes the detection of data quality issues, which frequently vary across application domains and analytical contexts. Generative artificial intelligence offers promising capabilities in this regard, including adaptability to diverse contexts, the ability to interpret complex data, and the generation of context-aware recommendations. To leverage this potential, we adopt the Design Science Research paradigm to iteratively develop Artificial Intelligence-Assisted Data Validation For Domain Experts (AID4DE) that integrates domain knowledge — rooted in experts’ practical engagement with operational processes — with generative artificial intelligence support to facilitate interaction with complex event log data. We instantiate AID4DE as an open-source software prototype and evaluate it through a three-phase approach: a competing artifact analysis, 14 semi-structured expert interviews, and a user study involving 18 information systems researchers. Our results show that AID4DE is both applicable and effective in supporting domain experts in data validation, enabling the systematic externalization of domain knowledge and rigorous assessment of event log’s fitness for purpose.

Further data

Item Type: Article in a journal
Refereed: Yes
Keywords: Process mining; Event data quality; Data validation; Generative artificial intelligence; Domain knowledge; Design science research; Fitness for purpose
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XVII - Information Systems and Value-Based Business Process Management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XVII - Information Systems and Value-Based Business Process Management > Chair Business Administration XVII - Information Systems and Value-Based Business Process Management - Univ.-Prof. Dr. Maximilian Röglinger
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Branch Business and Information Systems Engineering of Fraunhofer FIT
Research Institutions > Affiliated Institutes > FIM Research Center for Information Management
Result of work at the UBT: Yes
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 24 Apr 2026 05:42
Last Modified: 24 Apr 2026 05:42
URI: https://eref.uni-bayreuth.de/id/eprint/96901