Titelangaben
Bouncken, Ricarda B.:
Knowledge Management for Quality Improvements in Hotels.
In: Journal of Quality Assurance in Hospitality and Tourism.
Bd. 3
(2002)
Heft 3/4
.
- S. 25-59.
ISSN 1528-0098
DOI: https://doi.org/10.1300/J162v03n03_03