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Approaching Digital Transformation : Development of a Multi-Dimensional Maturity Model

Title data

Berger, Stephan ; Bitzer, Michael ; Häckel, Björn ; Voit, Christian:
Approaching Digital Transformation : Development of a Multi-Dimensional Maturity Model.
In: Proceedings of the 28th European Conference on Information Systems (ECIS). - s.l. , 2020

Official URL: Volltext

Project information

Project financing: Projektgruppe WI Digitalisierung
Projektgruppe WI IT-Sicherheit und Datenschutz

Abstract in another language

Driven by the ever-faster emergence and adoption of digital technologies, digitalization materi-ally affects organizations. In particular in the manufacturing industry, the development from traditional manufacturers of physical products to providers of individual digital service solu-tions entails changes on all organizational levels, e.g. infrastructure or business model. Despite growing awareness about the importance of digital transformation, scientific and professional literature mostly focuses on selected aspects. Yet, a holistic approach is missing which is why managers still struggle to transform their organizations in a structured way. Against this back-drop, we develop a maturity model to guide organizational stakeholders in addressing digital transformation on all organizational levels. Based on design science research principles, we deductively and inductively derive 6 focus areas, 26 dimensions and associated capabilities. To revise and evaluate our model, we conduct evaluation rounds with researchers and industry experts. Our contribution is twofold: From an academic perspective, we add to the descriptive knowledge on digital transformation. For practitioners, we provide a profound basis for the development of a holistic digital transformation strategy by enabling the determination of an organization’s current and desired target state.

Further data

Item Type: Article in a book
Refereed: Yes
Keywords: Digital Transformation Strategy; Manufacturing; Organizational Transformation; Maturity Model
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Information Systems and Value-Based Business Process Management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Information Systems and Value-Based Business Process Management > Chair Information Systems and Value-Based Business Process Management - Univ.-Prof. Dr. Maximilian Röglinger
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering
Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management
Faculties
Faculties > Faculty of Law, Business and Economics
Result of work at the UBT: Yes
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 18 Jun 2020 07:09
Last Modified: 09 Jul 2020 12:25
URI: https://eref.uni-bayreuth.de/id/eprint/55529